The current staff are knowledgeable and happy to help, no pressure to buy but advise is given even if it’s known that your just shopping. The work shop offer fantastic service and are willing to do everything they can in the event of an “emergency”
While I was waiting for final check-offs, I was made a cup of coffee and chatted about the vehicle, Richards knowledge of motorcycles in general was excellent and we discussed the safe use of the vehicle before delivery occurred.
Darrell was so helpful in every aspect in giving me the appropriate information to ensure I got the best from my machine. He also gave me ‘links’ to follow up on for upgrading my bike.
Bouquet for someone on your team! I bought my bike in today for a new tyre and the side stand extension. All good. Then on my way home I noticed that they also reset my clock – well done. That clock is miles away from tyre and side stand but really put a smile on my face.
So please pass on my thanks, for going the extra mile. It was a little thing that really touched my heart.
The staff underpromised and over delivered both on price and expectation of being ready. I was wrapt!
Explained starting problem, showed carb bowl function. Didn’t charge for new start fuel. Took time to help load bikes and very curtious.
We are trading all future bikes though Botany Honda
Millions of miles better than any dealership for any make available in my experience. They set the standard for everybody else to hope to aspire to as a dealership. Dan Matt Richard Paul All the mechanics and parts, service and sales staff are brilliant at what they do and they do everything and know the answer to anything I have ever asked them. The best place by a country mile for everything to do with motorcycles Honda and every other make and model.
Richard and Danny always go the extra mile, and give personal advice on everything you buy.
Just want to let you know that the bike repairs are excellent, you and your team have done a great job. Thank you!
me exceptional service and relayed information back to the team on his day off
so that Danny was aware and could serve me when I arrived at the shop
If you want great service from friendly knowledgeable staff – look no further. No problem too small or big. Really helpful and not out to drain my purse. So impressed with Danny, Richard, Nick and the team I’m back to buy bike no.2!
“After having trouble with a previous bike, Richard McFadden offered me a very fair trade-in and allowed me to keep my old top box. A simple gesture, but one that was appreciated. He took care of everything and made the whole buying experience easy and smooth”
“Thanks for taking care of the forks on my R6 yesterday guys, just been for a quick ride to Kawakawa Bay to give them a test; Wow, what an improvement!”
“Thanks for organising the full Ohlins treatment for my Hornet. It feels fabulous. Went for a spin from Howick to Beachlands and Clevedon. At 100 ks road feels as it did before at 60 to 70 ks!”
“WOW! Took Lil’ Red in for 6k service (Great job guys!) but wait…. there’s More! Richard (what a gentleman) allowed me to take a VFR1200 out for a spin! What a bike! What a noise! Now plotting how to convince my wife that I NEED this bike!”
“Helpful, friendly, they did a good job on my scooter for a fair price, plus they tightened my breaks without even being asked and for no charge. Pretty good place I reckon.”
“They took the time to explain biking to a novice :)”
“I’ve been a customer of yours for a number of years and I’ve always been impressed with your service but have never actually told you so. I’d neglected my beloved CBR600F as I hadn’t ridden “her” for a year and the battery was dead. You had one in stock so I drove over immediately to be greeted by Danny (what a smile!). While we were discussing the new battery, Rob said my name – what a memory.
Thanks guys for your patience and not treating me as a dumb broad who doesn’t know how to look after a bike. Rob, thank you for your insight and Danny, just thank you. I really appreciate it and your service – I’ll be back”
“There was a young lad behind the counter called Nathan this Saturday that gave very good advice and customer service. A recommended shop. They stock very nice gear and are really helpful. Top Place”
“Richard & Danny at Botany Honda were an absolute pleasure to deal with. Their knowledge, professionalism and sense of humour made the whole experience one I would happily repeat. As a result of great service we will be having multiple Honda bikes serviced by this dealership. We are singing their praises to all who will listen!”